BPO / Back Office Support
With Prosource managing the Customer Service Department we reduce in-office costs and it allows you to focus on closing sales. We provide peace of mind knowing you have access to a skilled team that will focus on making sure every customer is satisfied.
Before and after every potential sale there is documentation and information that must be gathered and submitted to complete transactions. Prosource Solutions can provide this service freeing up your time to focus on the business goals.
Handling web services can be very time consuming. Prosource Solutions can manage chat and email for your business and save you the time. We have dedicated representatives that will focus exclusively on your business ensuring fast reply times and excellent service.
Updating, processing and modifying new and existing orders make up a large part of a business processes. Prosource Solutions can provide a team trained to your specifications to be an extension of your sales team completing these tasks and more.