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Insurance Services

With the current economy and job market hiring qualified and skilled bilingual representatives can be very difficult and costly. Prosource Solutions can assist you with providing skilled bilingual representatives who can handle non essential and non location critical jobs.

 

We tailor our training to you, so our representatives are trained to your specifications, processes and systems ensuring your business needs are met and we can help you grow.  

   Insurance Agency Services:

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  • Incoming/Outgoing customer service calls.

  • Filling out and submitting forms.

  • Processing and sending EOI's

  • Process premium payments

  • Processing Endorsements

  • Chat and Email processing.

  • Bilingual (English/Spanish) Staff

  • Pending Client Follow up. 

  • Administrative tasks

   Insurance Company Services:

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  • Incoming/Outgoing customer service calls.

  • Chat and Email processing.

  • Verifying policy information.

  • Data/Document Processing

  • Processing Endorsements

  • Bilingual (English/Spanish) Staff

  • Claims Customer Service

  • Claims processing

  • Administrative tasks

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